client journey

Building a management
team to hit profit targets.

A business experienced growing pains as it grew beyond its founders and became an industry leading brand.






Net Profit Increase


Annual Revenue Increase

profit increase - two young women sitting side by side at a long table looking at a laptop together

Beyond The Founders

The founders of a successful consulting services firm were bogged down with administrative duties and didn’t have the capacity to grow it further. In an effort to free themselves up they added an operations team so they could get back to the business development activities they enjoyed.

Financial results quickly showed their overcorrection, the increased operating cost was wiping out profit.

  • Minimal monthly profit or loss

  • No accountability process for the operations team

  • Bad hires led to toxic environment

Client Results

Destined supported the owners as they worked to get the right people into the right roles. The operations team was scaled back to a size appropriate for their revenue. The founders built a talented and capable management team who could manage operations while supporting business development activities. Destined simultaneously worked with the founders to re-define their vision, develop a strategic roadmap, and implement a progress reward program to incentivize the team.

  • 33% year over year profit increase

  • Founders and management team alignment on growth goals

  • Team is incentivized and retained

Vision Session
Strategic Roadmap
Achievement Reward Program

“I initially reached out to Destined to perform a valuation of my consulting business. I quickly realized they could also offer strategic advice and support which ultimately gave me the framework and courage to tackle the challenges that come with scaling a business. The value I continue to receive is hard to quantify, but I can’t imagine not having them in my corner as I navigate pitfalls and “brick walls” on my business journey.”

CEO & Owner, Consulting Services Firm

Be Destined

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